Free Shipping on Orders over $50

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Frequently Asked Questions


If the information you were looking for is not found here please feel free to send us an email inquiry at info@beiam.co


How do you pronounce beiam?

It is pronounced  /beem/, like a beam of light.


Do you offer Amazon Pay?

We do not at this time but we may in the future. For customers concerned about the safety of purchasing through the existing Shopify platform, we want to assure you that they have built a very secure, bank quality, 128-bit encrypted payment platform to keep your private information safe. 


Shipping Policy:

We ship within 5 days of order placement (often much faster) unless there are special circumstances (in which case we will contact you directly by email or text). Once we ship the package, we cannot insure the exact amount of time it will take for your package to reach you, but the average is 2 to 5 days. A tracking number will be emailed to you with your shipment confirmation. In the event that the item you ordered is made to order, it can take up to two weeks for your order to ship out. 


Our standard and free shipping is through USPS, but we offer additional shipping options through UPS.

Shipping to the continental United States is free for orders $50 and over. For orders under $50, we have a flat shipping rate of $5. 

In the extremely unlikely event that your package weighs more than 2 lbs, Heavy Goods shipping through USPS is a flat rate of $18.

We offer Fed Ex Ground and Next Day Shipping at the market rate. 

International Shipping through USPS is at a flat rate of $18.


Shipping Insurance is included for orders over $250. We can add shipping insurance to any order upon request, and will simply email you an invoice for the exact insurance rate that was charged. Simply email us at info@beiam.co before or shortly after you place your order.


Return and Replacement Policy:

If any items arrive broken, we are happy to replace them. Just snap a photo of your broken item(s) and email us at info@beiam.co with the photo attached. Please include your name and order number so that we can access your shipping information. 


We are happy to accept returns within 30 days of purchase if you don't like what you bought. 

We offer free returns on orders over $50. For orders under $50, there is a $4 return shipping fee.

To return an item, please reach out to us by email and we will promptly send you a printable return label. Refunds are initiated as soon as we receive your package. While it is usually quicker, please allow 5 to 7 business days for your refund to process. 


What do you sell?

Modular jewelry and other original jewelry designs. We designed the Gateway to be simple, useful, and attractive to a broad range of tastes and affordable. We make a catalog of handcrafted interchangeable mineral, wood, and specialty cores that can be worn inside of the Gateway. We also offer chains, cotton and leather cords, and key rings to display your Gateway.


What do you make?

We design all the jewelry and make a majority of the Cores that go into our jewelry.  We carefully designed and refined the Gateway to be simple, useful, and attractive to a broad range of tastes and affordable to a broad range of people. We have them made using CNC precision milling and 3D Printing and Casting. We hand craft the lovely interchangeable cores that display inside of the Gateway. We also make an array of custom cords that Gateways can be worn on.


What are cores?

Cores are interchangeable cylinders that can be worn in our jewelry. We make them with different kinds of minerals, woods, and resin. Our catalog is primarily comprised of cut stone cores, constructed mineral cores, and specialty mineral mix constructed cores. Each is made by hand and unique, so every Core will be slightly different than the others of its kind. Think sisters, not twins.


How are cores made?

All of our cores are made by hand using different methods for the different options:

-Cut mineral cores are made from larger pieces of the mineral that are cut on a saw and then worked into cylindrical cores and polished on lapidary machines.

-Constructed cores and mixed mineral cores are made with high quality minerals that are broken down by hand, hand built in our core molds, and held in place with a high quality, non-yellowing resin. We finish and polish all constructed and mixed mineral cores by hand on our lapidary equipment.


Why do you make mixed cores?

Mixes give us an opportunity to blend beautiful colors and different energies to address specific aspects of life and healing. Mixesenergetically meld together and create a new and unique energy, rather than just being a sum of their parts. This gives us the ability to make specialty products that can be more specifically useful to people in daily life. We dream up new mixes all the time and are always open to suggestions, so always feel free to DM or email us with a question or suggestion.


Does resin affect the vibration of the crystals?

We have been asked this by some concerned crystal lovers in the past and want to make sure that everyone is comfortable with the product.

In our personal experience we have not found that the resin in any way interferes with the crystals’ vibrations. In fact, making them with many many pieces of broken down crystal seems to have an amplifying effect on vibration when compared to a cut stone of the same crystal from the same location.

We started making the constructed cores as a way to be able to offer really beautiful, high quality minerals that are very hard to find in sizes large enough to cut and we’re very proud of the results.

If you’re curious to try them out we offer free shipping and returns on orders over $50, so there’s nothing to lose.


Where do your minerals come from?

We buy from sellers that we know and trust to be people who care about ethical sourcing. We primarily buy African, South and Central American, European, and some Middle Eastern and Indian minerals.  



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    Beautiful
    Amethyst Gateway Builder
    Beautifully Crafted
    E
    Onyx
    E.P.
    Sleek and Stylish
    Love!!!